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Privacy Policy

Effective Date: September 1st, 2025

 

At Centered Soul, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of clients, website visitors, and anyone engaging with our services.

 

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1. Information We Collect

 

We may collect the following types of information:

    •    Personal Information: Name, email address, phone number, and any other details you provide when booking services or contacting us.

    •    Payment Information: Payment details collected through secure third-party payment processors.

    •    Usage Information: Information about your interaction with our website, such as pages visited and time spent, for improving our services.

    •    Health and Wellness Information: Information shared voluntarily for Reiki or other holistic sessions (kept confidential).

 

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2. How We Use Your Information

 

We use your information to:

    •    Provide and manage our services, including Reiki sessions, workshops, or consultations.

    •    Respond to inquiries and communicate updates.

    •    Process payments securely.

    •    Improve our website and services.

    •    Comply with legal obligations.

 

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3. How We Protect Your Information

    •    Personal and health information is kept confidential and stored securely.

    •    Online payment processing is handled by trusted third-party services.

    •    We take reasonable steps to protect data from unauthorized access, alteration, or disclosure.

 

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4. Sharing Your Information

 

We do not sell or rent your personal information. We may share information:

    •    With trusted service providers (e.g., payment processors, email platforms) to provide our services.

    •    If required by law or to protect our legal rights.

 

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5. Cookies and Analytics

 

Our website may use cookies or analytics tools to improve user experience and understand website traffic. You can manage or disable cookies through your browser settings.

 

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6. Your Rights

 

You have the right to:

    •    Access, update, or correct your personal information.

    •    Request the deletion of your information where permitted by law.

    •    Opt out of marketing emails at any time.

 

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7. Children’s Privacy

 

Centered Soul does not knowingly collect personal information from children under 13. If we learn we have, we will delete it promptly.

 

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8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

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9. Contact Us

 

If you have any questions about this Privacy Policy, please contact:

 

Centered Soul

Email: sarah@centeredsoul.ca

Phone: 250-792-1234

Website: www.centeredsoul.ca

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