Refund Policy

Effective Date: September 1st, 2025

At Centered Soul, we value your trust and aim to provide meaningful, supportive Reiki and holistic healing experiences. This Refund Policy explains how refunds, cancellations, and rescheduling are handled for our services.

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1. General Policy

    •    All payments for services, sessions, workshops, or products are non-refundable unless otherwise stated.

    •    By booking or purchasing, you agree to this policy.

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2. Cancellations and Rescheduling

In-Person or Online Sessions

    •    Reschedule: You may reschedule your session up to 24 hours in advance without penalty.

    •    Cancellation: If you cancel less than 24 hours before your appointment, the session fee may be non-refundable.

    •    No-Shows: If you do not attend your session without notice, the session fee will be forfeited.

Workshops or Special Events

    •    Refunds are not provided for workshops or group events.

    •    If a workshop is canceled by Centered Soul, you will receive a full refund or credit toward a future event.

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3. Products

    •    All products purchased through our website or in-person are non-refundable.

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4. Exceptions

    •    In exceptional circumstances (e.g., illness, emergencies), please contact us. We may offer credits or rescheduling on a case-by-case basis.

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5. How to Reschedule

    •    Email: [Your Email]

    •    Phone: [Your Phone]

    •    Include your name, service booked, and date of appointment.

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6. Contact Us

For questions about this Refund Policy or your session, please contact:

Centered Soul

Email: sarah@centeredsoul.ca

Phone: 250-792-1234

Website: www.centeredsoul.ca